FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room/apartment per night.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included in the price.
• Can we settle the bill on arrival?
  We always ask for payment on arrival in cash or by credit card.
• Which languages are spoken at the reception?
  We speak Spanish, English, German, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are five floors and we have three elevators.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  All the frontal sea view apartments and studio have a large terrace with private solarium.
  All the apartments and studios have a balcony.
  
• Do the rooms/apartments have a balcony?
  All the standard and side sea view rooms have a balcony.
• Do you have non smoking rooms/apartments?
  We do not make any difference regarding this topic.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All the rooms have TV with local and international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  All the rooms have direct dial telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All rooms have air conditioning and heating without any extra charge.
• Do you have an Internet/E-Mail point in the Property?
  We have an Internet corner with 3 modern computers in the lounge area and WI-FI connection.
• Is there a swimming pool? When is it open?
  We have an outdoor salted water swimming pool with a children section.
• Is parking or garage available?
  Free parking for our guests available.
• Where can we rent a car?
  You can rent a car at the reception.
• Are there grocery stores or supermarkets in the surroundings?
  There is a supermarket inside the hotel area with plenty of English and national products.
• Which is the nearest airport?
  The nearest airport is Ibiza Airport which is 20 minutes by car.
• Do you have a pickup or shuttle service from and to the airport?
  We do not have pickup or shuttle service.
  
• Which is the nearest bus-stop?
  The central bus stop is 500 meters away from the hotel.
• Which is the nearest railway station?
  There are no trains in Ibiza.
• How far away is the beach?
  There is the beach in front of the hotel.
• Is the beach private or public?
  It is a sandy public beach.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a fitness center a 200 meters from the hotel.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  We have the restaurant and the pool bar serving snacks.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  There is no Internet connection in the rooms.