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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
The rate is per apartment. VAT and breakfast not included. - Is breakfast included in the price and what type of breakfast?
Breakfast is not included. - Can we settle the bill on arrival?
The Hotel will ask for a credit card as guarantee. Guest mut pay the total bill at the Hotel. - Which languages are spoken at the reception?
English. - How many floors are there in the building and do you have an elevator (lift) in the building?
No lift. 2 floors. - Are there quiet, private, romantic rooms?
Yes, they are surrounding the garden. - Do the rooms/apartments have a terrace/courtyard?
They are facing the garden. - Do the rooms/apartments have a balcony?
No. - Do you have non smoking rooms/apartments?
No. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, they have. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there are. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, they have. No extra charge for air conditioning. - Do you have an Internet/E-Mail point in the Property?
Yes. - Is there a swimming pool? When is it open?
Yes. During Summer Season. - Is parking or garage available?
Yes. - Where can we rent a car?
They can arrange at the Hotel. - Are there grocery stores or supermarkets in the surroundings?
Yes. - Which is the nearest airport?
Jerez de la Frontera. - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest bus-stop?
200 m. - Which is the nearest railway station?
25 km. Puerto de Santa María. - How far away is the beach?
200 m. - Is the beach private or public?
Public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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