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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 4pm, Check Out before midday. - Is the price per room/apartment or per person?
Prices are per room and per night. - Is breakfast included in the price and what type of breakfast?
No, normally is not included except in offers. It is Buffet Breakfast. - Can we settle the bill on arrival?
Yes, if you want. - Which languages are spoken at the reception?
English, French and Spanish. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 4 floors and 3 lifts. - Are there quiet, private, romantic rooms?
Yes, there are. - Do the rooms/apartments have a terrace/courtyard?
Yes all of them feature terrace. - Do the rooms/apartments have a balcony?
They have terrace. - Do you have non smoking rooms/apartments?
No, we do not. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, there are international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is free air conditioning. - Do you have an Internet/E-Mail point in the Property?
Yes, we do. - Is there a swimming pool? When is it open?
Yes, all year around. - Is parking or garage available?
Yes, there is. - Where can we rent a car?
At Guest Service Desk. - Which is the nearest airport?
Malaga International Airport (AGP). - Do you have a pickup or shuttle service from and to the airport?
On request and with extra charge. - Which is the nearest bus-stop?
Fuengirola. - Which is the nearest railway station?
Fuengirola 5km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes. There is a gym, sauna and hammam in the Thalasso Center. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
Yes, there are 3 restaurants. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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