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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from midday, Check Out before midday.
  • Is the price per room/apartment or per person?
    The room rates are per room. The meal rates are per person.
  • Is breakfast included in the price and what type of breakfast?
    Breakfast buffet is not included.
  • Can we settle the bill on arrival?
    Yes, if you want.
  • Which languages are spoken at the reception?
    English, German and Spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 7 floors and lift.
  • Are there quiet, private, romantic rooms?
    We have two side rooms, in the front of Hotel and behind the Hotel.
  • Do the rooms/apartments have a terrace/courtyard?
    No, there are no terraces.
  • Do the rooms/apartments have a balcony?
    No, there are no balconies.
  • Do you have non smoking rooms/apartments?
    Yes, we do.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    National TV, Canal plus.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is a direct dialling telephone in every room.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, air conditioning is included in the price.
  • Do you have an Internet/E-Mail point in the Property?
    The Hotel have WIFI and Cyber-corner in the Reception area.
  • Is there a swimming pool? When is it open?
    Yes. All the yaer, from 09.00 to 18.00.
  • Is parking or garage available?
    No, there is not.
  • Where can we rent a car?
    The Hotel offer the service.
  • Which is the nearest airport?
    Los rodeos (North).
  • Do you have a pickup or shuttle service from and to the airport?
    No, this service is not available.
  • Which is the nearest bus-stop?
    The central bus station is 2 km away from the hotel.
  • Which is the nearest railway station?
    There is not.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Jacuzzi.
  • Are pets welcome?
    No, sorry.
  • Is there a restaurant in the Property?
    Yes, there is a restaurant.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    No, sorry.