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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before midday. - Is the price per room/apartment or per person?
Per room. - Is breakfast included in the price and what type of breakfast?
No. - Can we settle the bill on arrival?
Yes, if you want. - Which languages are spoken at the reception?
English and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
We have 4 floors and with have lift in all the floors. - Are there quiet, private, romantic rooms?
Our rooms are quiet and sunny. - Do the rooms/apartments have a terrace/courtyard?
All the rooms have balcony with deck-chairs. - Do the rooms/apartments have a balcony?
All the rooms have balcony with deck-chairs. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes there is a satellite TV in every room. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a telephone in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes we have air conditioning in the rooms and it is free. - Do you have an Internet/E-Mail point in the Property?
Yes, we do. - Is there a swimming pool? When is it open?
Yes, we have an indoor and an outdoor swimming pool. - Is parking or garage available?
We have both parking and garage. - Where can we rent a car?
At the reception desk. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are. - Which is the nearest airport?
In Jerez de la Frontera. - Do you have a pickup or shuttle service from and to the airport?
No, we have a shuttle service from and to the Golf Courts and the Beach. - Which is the nearest bus-stop?
In front of the hotel. - Which is the nearest railway station?
Yes in Puerto Santa Maria and in Jerez de la Frontera. - How far away is the beach?
700 metres. - Is the beach private or public?
Public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
Yes we have Gym, Jacuzzi, Sauna and Turkish bath. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
Yes, there is a very nice restaurant. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you cannot.
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