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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
Prices are per room. - Is breakfast included in the price and what type of breakfast?
Breakfast is not included in the price. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
English, German, French, Spanish and Portuguese. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 2 elevators for 2 floors. - Are there quiet, private, romantic rooms?
Yes, there are quiet rooms. - Do the rooms/apartments have a terrace/courtyard?
View to a coutyard. - Do the rooms/apartments have a balcony?
Yes, some of them. - Do you have non smoking rooms/apartments?
Yes, we have. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, satelite TV and pay TV. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
For any season we have air conditioning and heating, whitout extra charge. - Do you have an Internet/E-Mail point in the Property?
Yes, a PC corner. We have Wi-Fi system to access to Internet in any facility of the property. - Is there a swimming pool? When is it open?
No. We have 3 sister hotels in the city where our clients can enjoy the swimming pool. - Is parking or garage available?
Yes, we have parking facility with an additional cost. - Where can we rent a car?
In reception. - Which is the nearest airport?
San Pablo, 12 km. - Do you have a pickup or shuttle service from and to the airport?
No. We call for taxis when are required. - Which is the nearest bus-stop?
2 minutes. - Which is the nearest railway station?
3 km Santa Justa. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
Cafeterķa, Snack-bar: The right place for your daily snack: sandwiches, salads, coffee break, afternoon tea, Spanish wine. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, even with Wireless connection.
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