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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 4pm, Check Out before midday. - Is the price per room/apartment or per person?
Rates are per room & night. - Is breakfast included in the price and what type of breakfast?
Rates are in room only. There are offers including Buffet Breakfast in Lorea Restaurant overviewing the Mediterranean Sea. - Can we settle the bill on arrival?
Yes you can settle the accomodation bill on arrival and extras upon departure. - Which languages are spoken at the reception?
Spanish, English, French and German are spoken at the reception. - How many floors are there in the building and do you have an elevator (lift) in the building?
It is a U shape building with four floors and five lifts. - Are there quiet, private, romantic rooms?
Yes they are. - Do the rooms/apartments have a terrace/courtyard?
All the rooms feature private terraces featuring stylish colonial sofas and dining tables. - Do the rooms/apartments have a balcony?
All the rooms feature private terraces featuring stylish colonial sofas and dining tables. - Do you have non smoking rooms/apartments?
We do not have specified non smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There is a TV in all the rooms and suites and there are international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
All the rooms and suites benefit air conditioning and central heating during the whole year without an extra charge. - Do you have an Internet/E-Mail point in the Property?
All the property have complimentary high speed internet access but you can also connect through the TV. - Is there a swimming pool? When is it open?
The swimming pool is open throughout the whole year. There is also a small pool for children. - Is parking or garage available?
You have a free openair parking area and a payable indoor garage. - Where can we rent a car?
Our Guest Attention Department will help you with any request you may have. They can also arrange for you rent a car. - Are there grocery stores or supermarkets in the surroundings?
El Corte Inglés in Puerto Banús (800 m). - Which is the nearest airport?
Malaga International Airport is 75 km away. There is motorway and Toll. - Do you have a pickup or shuttle service from and to the airport?
We can arrange for you a private transfer in a Limousine or any kind of transport you prefer. - Which is the nearest bus-stop?
100 m. - Which is the nearest railway station?
The nearest railway station is in Fuengirola, 40 kilometres away. - How far away is the beach?
The hotel is a frontline beach resort so the Mediterranean Sea is at your doorstep. - Is the beach private or public?
It is a public beach but quite isolated so much of the people are Hotel Guests. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
We offer you a complete and complimentary fitness center with Sauna and Massages rooms. You can also enjoy 50% discount in Guadalpin Marbella Spa, located in our sister hotel Gran Hotel Guadalpin Marbella Spa 10 minutes away by courtesy shuttle every 30 minutes. - Are pets welcome?
Pets are not welcome. - Is there a restaurant in the Property?
Gran Hotel Gvadalpin Banus features 4 High Cuisine Restaurants: Abanda, Rice specializing, Lorea, Basque Cuisine, La Proa, Seafood Restaurant and L'Ambasciata, High Italian Cuisine.
You will also enjoy Sofia Cocktails, Boulevard Café, Pool Bar & Beach Club.
In Gran Hotel Gvadalpin Marbella & Spa, our sister hotel 6 km away, you will find 3 High Cuisine Restaurants: Mesana, Gourmet Cuisine, Taro, High Japanese Cuisine & Aralia, Mediterranean Cuisine. - Can I connect my modem so that I can surf the Internet from my room/apartment?
You can always enjoy our complimentary broad band connection with your lap top from any point in the hotel.
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