FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 2pm.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  The breakfast is not included.
• Can we settle the bill on arrival?
  Yes of course!
• Which languages are spoken at the reception?
  Spanish, English, German, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 8 floors and 3 lifts.
• Are there quiet, private, romantic rooms?
  The bedrooms are quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, there are no terraces but balconies.
• Do the rooms/apartments have a balcony?
  Yes, the rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes some rooms are non smoking.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, the rooms have satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  The air conditioning is free.
• Do you have an Internet/E-Mail point in the Property?
  There is an Internet corner in the hotel and WI FI connection in all the common areas and rooms.
• Is there a swimming pool? When is it open?
  There are 3 swimming pools.
• Is parking or garage available?
  No sorry.
• Where can we rent a car?
  In the hotel.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are.
• Which is the nearest airport?
  Palma de Mallorca.
• Do you have a pickup or shuttle service from and to the airport?
  No sorry.
• Which is the nearest bus-stop?
  It is at only 100 m.
• Which is the nearest railway station?
  The Palma de Mallorca station.
• How far away is the beach?
  The hotel is 3.5 km far away the beach.
• Is the beach private or public?
  Public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  The hotel has a gym and Jacuzzi.
• Are pets welcome?
  No sorry.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.