FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Continental Breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  English and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 6 floors and we have a lift.
• Are there quiet, private, romantic rooms?
  Quiet, private and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  The sea view rooms has terrace.
• Do the rooms/apartments have a balcony?
  The sea view rooms and out view has balcony.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes there is a TV in the rooms and we have 8 channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes and it has no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes we have WIFI and ADSL in all rooms. It is free of charge.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  We have a parking behind the hotel.
• Where can we rent a car?
  Near of the hotel.
• Which is the nearest airport?
  Aeropuerto Playa Honda is 10 minutes by car.
• Do you have a pickup or shuttle service from and to the airport?
  No, this service is not available.
• Which is the nearest bus-stop?
  3 minutes walking.
• Which is the nearest railway station?
  In Lanzarote there is not railway station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, in all the rooms.