FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Prices are per person.
• Is breakfast included in the price and what type of breakfast?
  Buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  No, you have to make a down paiment of 20% if you want.
• Which languages are spoken at the reception?
  English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 4 floors and elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, there are terraces.
• Do the rooms/apartments have a balcony?
  Yes, there are terraces.
• Do you have non smoking rooms/apartments?
  Yes, there are.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning and it is included in the price.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  Yes, there are two swimming pools for the whole year.
  
• Is parking or garage available?
  We disposal of a garage for more of 40 bikes with out supplement.
• Where can we rent a car?
  At the reception desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are grocery stores.
• Which is the nearest airport?
  Palma international airport, you need approximatly 60 minutes by car.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Porto Cristo.
• Which is the nearest railway station?
  Manacor.
• How far away is the beach?
  In front of the hotel.
• Is the beach private or public?
  Public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is an Swimingpool, Sauna, Tirkish bath, Jacuzzi all this inclusive in the preis, and a Massage room (not included).
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.