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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
Buffet breakfast is included in the price. - Can we settle the bill on arrival?
Yes, the bill can only be settled on arrival. - Which languages are spoken at the reception?
We speak English, Spanish, German, French and Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
We have a ground floor and first floor. There is a lift in the building. - Are there quiet, private, romantic rooms?
Rooms are quiet, private and romantic. - Do the rooms/apartments have a terrace/courtyard?
All the rooms have terrace or balcony. - Do the rooms/apartments have a balcony?
All the rooms have terrace or balcony. - Do you have non smoking rooms/apartments?
We do not have non smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There is satellite TV in all the rooms. - Is there a telephone with direct dialling in the rooms/apartments?
There is a telephone with direct dialling in the rooms. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is free air conditioning in the rooms all the year. - Do you have an Internet/E-Mail point in the Property?
We have an Internet point in our Hotel. - Is there a swimming pool? When is it open?
There is a swimming pool open all the year. - Is parking or garage available?
There is a free parking available. - Where can we rent a car?
You can rent a car at reception. - Are there grocery stores or supermarkets in the surroundings?
There are several supermarkets in the surroundings. - Are there vineyards nearby?
There are not vineyards nearby. - Which is the nearest airport?
Malaga Airport is 65 km from our Hotel and Gibraltar Airport is 50 km from our Hotel. - Do you have a pickup or shuttle service from and to the airport?
We do not have pickup or shuttle service from and to the airport. - Which is the nearest bus-stop?
The nearest bus-stop is 500 m from our Hotel so we do not recommend to come by bus if you carry heavy luggage. - Which is the nearest railway station?
Malaga railway station which is 65 km from our Hotel. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
There is a gym in our Hotel. - Are pets welcome?
No. - Is there a restaurant in the Property?
There is a restaurant in our Hotel. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, it is not possible.
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