FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 10 floors with three elevators.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  All the rooms have terraces with sea views.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Non-smoking rooms are available upon request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All rooms have Satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  All rooms have direct dialling telephones.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  All rooms have air conditioning/heating that can be individually regulated. No surcharge.
• Do you have an Internet/E-Mail point in the Property?
  The hotel has an Internet point at reception hall.
• Is there a swimming pool? When is it open?
  There is a swimming pool in the garden.
• Is parking or garage available?
  There is a parking outdoor available.
• Where can we rent a car?
  The concierge can assist you on renting a car.
• Are there grocery stores or supermarkets in the surroundings?
  There are several supermarkets in the surroundings.
• Which is the nearest airport?
  Malaga "Pablo Ruiz Picasso" International airport (AGP) is atjust 15 minutes drive.
• Do you have a pickup or shuttle service from and to the airport?
  Please ask the concierge/reservations to arrange private transportation from/to airport.
• Which is the nearest bus-stop?
  The nearest bus-stop, la Barracuda, is in the same street, 5 minutes walking.
• Which is the nearest railway station?
  The nearest railway station is in the center of Torremolinos, 10 minutes by car.
• How far away is the beach?
  The Hotel is right in front of the beach.
• Is the beach private or public?
  The beach is public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  The restaurant is with buffet service.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.