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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
Rates are per room per night.
- Is breakfast included in the price and what type of breakfast?
Continental breakfast is included in the price. It is served from 08.30 a.m. to 10.30 a.m. - Can we settle the bill on arrival?
Yes.
- Which languages are spoken at the reception?
Spanish, English and Japanese are widely spoken.
- How many floors are there in the building and do you have an elevator (lift) in the building?
The hotel has the ground and the first floor, with no elevator. - Are there quiet, private, romantic rooms?
All our rooms are very quiet, private and romantic, especially our 2 Junior Suites: one which is completely Japanese and the other which is Occidental. - Do the rooms/apartments have a terrace/courtyard?
Yes, almost all rooms have a terrace, some of them with sea view. We also dispose of 2 rooms provided with their own garden. - Do the rooms/apartments have a balcony?
Almost all rooms have a terrace with sea view. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
All rooms feature cable TV with international channels.
- Is there a telephone with direct dialling in the rooms/apartments?
All rooms have direct dialling telephones. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
All rooms have air condition/heating that can be regulated from the room. No surcharge.
- Do you have an Internet/E-Mail point in the Property?
All rooms have ADSL connection that is free charge.
An e-mail point is available to guests beside the front desk. - Is there a swimming pool? When is it open?
There is a swimming pool outside, it's open all year long. - Is parking or garage available?
An indoor parking is available to guests (surcharge, available on request). - Where can we rent a car?
The concierge can assist you on renting a car. Rent Car campanies bring the car to the hotel. - Are there grocery stores or supermarkets in the surroundings?
Yes, 3 minutes on foot. - Which is the nearest airport?
Malaga "Pablo Ruiz Picasso" international Airport (AGP) is just 12 minutes' drive.
- Do you have a pickup or shuttle service from and to the airport?
Please ask the reception desk to arrange private transportation from/to airport.
- Which is the nearest bus-stop?
"Pez Espada" stop. We are at 3 minutes' walk. - Which is the nearest railway station?
"El Pinillo". We are at 7 minutes' walk. - How far away is the beach?
We are at about 300m from the nearest beach. - Is the beach private or public?
There isn't any private beach in Spain. All of them are public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
No. - Is there a restaurant in the Property?
Yes, where you can enjoy Japanese, Spanish and international cuisine. Dinner is served from 7.30 p.m. to 11.30 p.m. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, all rooms have free ADSL connection.
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