FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before midday.
• Is the price per room/apartment or per person?
  Self catering per apartment and all inclusive per person.
• Is breakfast included in the price and what type of breakfast?
  All inclusive.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  English, Spanish and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 levels and no lifts.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, there are terraces.
• Do the rooms/apartments have a balcony?
  Yes, there are terraces.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is cable TV in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no air conditioning inside the rooms, only in the restaurant and disco bar.
• Is there a dining room where we could sometimes all dine together?
  -
• Do you have an Internet/E-Mail point in the Property?
  Yes, it has an additional cost.
• Is there a swimming pool? When is it open?
  Yes, there is 1 for adults and 1 for children. It is open from 10:00 to 18:00.
• Is parking or garage available?
  There is a parking.
• Where can we rent a car?
  At the reception desk.
• Are there grocery stores or supermarkets in the surroundings?
  There is 1 supermarket.
• Which is the nearest airport?
  Arrecife airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, this service is not available.
• Which is the nearest bus-stop?
  100 mt.
• How far away is the beach?
  300 mt from the Playa de Bastián.
• Is the beach private or public?
  Public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is Gym, Jacuzzi, Sauna....
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  There is a self service restaraurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot.