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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before midday. - Is the price per room/apartment or per person?
Price is per room. - Is breakfast included in the price and what type of breakfast?
Breakfast is not included. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 3 floors and we have an elevator. - Are there quiet, private, romantic rooms?
There are quiet rooms and there are romantic rooms with view of Plaza Mayor. - Do the rooms/apartments have a terrace/courtyard?
Some of them. - Do the rooms/apartments have a balcony?
We have balcony in our rooms with view on the Plaza. - Do you have non smoking rooms/apartments?
Yes, we have non smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
All our rooms have TV with international channels. - Is there a telephone with direct dialling in the rooms/apartments?
All our rooms have telephone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Air conditioning is free of charge and we have air conditioning in all our rooms. - Do you have an Internet/E-Mail point in the Property?
We have 2 business centre. - Is there a swimming pool? When is it open?
We do not have a swimming pool. - Is parking or garage available?
We do not have a garage. We usually work with a parking,
"LEMANS", with special prizes for our clients. It's located 100m from the hotel. - Where can we rent a car?
We can provide our guest information about that. - Which is the nearest airport?
Salamanca airport is 15 km from the hotel. - Do you have a pickup or shuttle service from and to the airport?
No, we do not have. - Which is the nearest bus-stop?
Bus Station. - Which is the nearest railway station?
Vialia Station. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, we do not have. - Are pets welcome?
We accept pets, 5 kg. - Is there a restaurant in the Property?
Yes, but only for buffet breakfast. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, all our rooms have a connection.
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