FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1.30pm until 3pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  Our prices are per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not provided.
• Can we settle the bill on arrival?
  Yes, of course.
• Which languages are spoken at the reception?
  We speak Spanish, English, German, Italian and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and we do not have elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are private.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  All our rooms have a balcony.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is satellite TV in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is direct dial telephone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning and it is free of charge.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have Internet corner.
• Is there a swimming pool? When is it open?
  We have 3 swimming pools, they are open from 8 am till 8 pm.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  You can rent a car at the reception.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are inside the complex and also inside.
• Which is the nearest airport?
  The nearest airport is Ibiza International Airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  The nearest bus-stop is in front of the property.
• Which is the nearest railway station?
  There is no railway in Ibiza.
• How far away is the beach?
  The beach is in front of the hotel.
• Is the beach private or public?
  The beach is public.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is fitness center.
• Are pets welcome?
  No, pets are not allowed.
• Is there a restaurant in the Property?
  Yes, there are.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.