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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 2pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
No, the breakfast is not included in the price. It is buffet breakfast. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
Spanish, English, French, German and Italian. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are eleven floors and seven elevators. - Are there quiet, private, romantic rooms?
Yes, there are quiet. - Do the rooms/apartments have a terrace/courtyard?
All the rooms have balcony or terrace. - Do the rooms/apartments have a balcony?
All the rooms have balcony or terrace. - Do you have non smoking rooms/apartments?
Yes, we have. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV in the rooms with international channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
There is air conditioning in the rooms. - Do you have an Internet/E-Mail point in the Property?
Yes, we have an internet / e-mail point in the hotel. - Is there a swimming pool? When is it open?
Yes, there is an outdoor pool. - Is parking or garage available?
There is a public parking at a distance of 50 m. - Where can we rent a car?
At the reception. - Are there grocery stores or supermarkets in the surroundings?
There is a supermarket at a distance of 50 m. - Which is the nearest airport?
The airport is at a distance of 10 km. - Do you have a pickup or shuttle service from and to the airport?
No, there is not. - Which is the nearest bus-stop?
It is at a distance of 200 m. - How far away is the beach?
800 m. - Is the beach private or public?
The beach is public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, they are not. - Is there a restaurant in the Property?
Yes, there is one. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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