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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 1pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
Yes, the buffet breakfast is included in the price. - Can we settle the bill on arrival?
Yes you can settle the accomodation bill on arrival and extras upon departure. - Which languages are spoken at the reception?
Spanish and English. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are 8 floors and elevator. - Are there quiet, private, romantic rooms?
Yes, there are. - Do the rooms/apartments have a terrace/courtyard?
No, there are no terraces. - Do the rooms/apartments have a balcony?
No, there are no balconies. - Do you have non smoking rooms/apartments?
Yes, we do. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a satellite TV in every room. - Is there a telephone with direct dialling in the rooms/apartments?
Yes, there is a direct dialling telephone in every room. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
We are connecting them. - Do you have an Internet/E-Mail point in the Property?
No, there is not. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
No, there is not. - Where can we rent a car?
Near to the hotel 200 m. away or ask directly to the reception. - Are there grocery stores or supermarkets in the surroundings?
Yes, there are. - Which is the nearest airport?
Tenerife. - Do you have a pickup or shuttle service from and to the airport?
No, this service is not available. - Which is the nearest bus-stop?
200m away. - How far away is the beach?
7 km away to las teresitas beach. - Is the beach private or public?
Public. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes you can.
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