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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room. - Is breakfast included in the price and what type of breakfast?
We serve buffet breakfast. It is not included in the price of the room. - Can we settle the bill on arrival?
Yes. - Which languages are spoken at the reception?
English, Spanish, French, Italian and German. Our staff is multilingual. - How many floors are there in the building and do you have an elevator (lift) in the building?
We have 5 floors with a lift. - Are there quiet, private, romantic rooms?
All our rooms are very quiet. - Do the rooms/apartments have a terrace/courtyard?
We have some rooms with terrace. - Do the rooms/apartments have a balcony?
Some rooms have a balcony. - Do you have non smoking rooms/apartments?
Yes, we have non smoking rooms. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There is a satellite TV in all the rooms with international channels. - Is there a telephone with direct dialling in the rooms/apartments?
There is a telephone with direct dialling in all our rooms. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
All our rooms have air conditioning, free of charge. - Do you have an Internet/E-Mail point in the Property?
We have free access to Internet in all the rooms with ADSL connection. - Is there a swimming pool? When is it open?
No, we don't have a swimming pool. - Is parking or garage available?
There is a public parking in Plaza de la Reina, close to the hotel. - Where can we rent a car?
Information for renting a car available at the Reception Desk. - Which is the nearest airport?
The nearest airport is Manises. - Do you have a pickup or shuttle service from and to the airport?
No, we don't. - Which is the nearest bus-stop?
The nearest bus-stop is located in front of the City Hall. - Which is the nearest railway station?
The nearest Railway Station is "Valencia Nord". - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there isn't. - Are pets welcome?
No, we don't allow pets. - Is there a restaurant in the Property?
No, there isn't. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can.
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