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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before midday. - Is the price per room/apartment or per person?
The prices are per room. - Is breakfast included in the price and what type of breakfast?
Breakfast is not included in the price. You can request it. We offer a buffet breakfast. - Can we settle the bill on arrival?
Yes it is possible. - Which languages are spoken at the reception?
We have a multilingual staff. - How many floors are there in the building and do you have an elevator (lift) in the building?
The hotel has 4 floors with elevator. - Are there quiet, private, romantic rooms?
All our rooms are private and quiet. - Do the rooms/apartments have a terrace/courtyard?
The rooms do not have private terraces or courtyard, but the hotel has two courtyards and a solarium. - Do the rooms/apartments have a balcony?
Some rooms have balconies facing Jimios street. - Do you have non smoking rooms/apartments?
Yes. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
All the rooms have satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
All rooms have telephone with direct dialling. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
All rooms have individual air conditioning/heating included in the room rate. - Do you have an Internet/E-Mail point in the Property?
The hotel have 3 free of charge Internet points. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
Yes, there is a pay-to-park garage available near the hotel. - Where can we rent a car?
At the front desk you can find help and information and they can make the bookings. - Which is the nearest airport?
San Pablo Airport of Seville at 12 Km. - Do you have a pickup or shuttle service from and to the airport?
No. The easiest way is to take a taxi, it takes 20-25 minutes. - Which is the nearest bus-stop?
In Plaza Nueva (at 20 metres) you can find buses that connect with all the places of the city. - Which is the nearest railway station?
Santa Justa at 3 Km. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes, of no more than 15Kg. There is an extra charge. - Is there a restaurant in the Property?
No, but there are many places in this area that we can suggest. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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