FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  Continental breakfast included.
• Is heating included in the price?
  Central heating included.
• Can we settle the bill on arrival?
  Without any problem.
• Which languages are spoken at the reception?
  Spanish, German, English, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors. Because it is a historical building from the 17th century which was completely reformed there is no lift.
• Are there quiet, private, romantic rooms?
  As we are in a small village all our rooms are quiet, specially the ones overlooking the mountains.
• Are linens and towels provided or do I need to bring my own?
  Linen and towels are included in the price and changed regulary or on request more often.
• Do the rooms/apartments have a terrace/courtyard?
  9 of our rooms have a balcony and there is a mediterranean patio at your disposal.
• Do the rooms/apartments have a balcony?
  9 rooms have a balcony.
• Do you have non smoking rooms/apartments?
  There are no smoking rooms available.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All the rooms have TV, but only Spanish channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  All our rooms have telephone. Direct outside line requires a 10 Euro deposit.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Because of the location in the Sierra there is no absolut need of air condition. The south facing rooms have ventilators.
• Is there a dining room where we could sometimes all dine together?
  We organize family and group dinners in the dining room or patio on request.
• Do you have an Internet/E-Mail point in the Property?
  There is WiFi available in nearly the whole building.
• Is there a swimming pool? When is it open?
  The public pool, open in summer, is just a few hundred meters away and you et free entrance.
• Is parking or garage available?
  There is no private parking, but also on street parking available within a few hundred meters.
• Where can we rent a car?
  You should rent the car at the airport or the train station.
• Which is the nearest airport?
  Malaga Pablo Ruiz Picasso.
• Do you have a pickup or shuttle service from and to the airport?
  The taxi from the village will be happy to pick you up or bring you back to the airport.
• Which is the nearest bus-stop?
  The bus stop in Alozaina is only 800 meters away.
• Which is the nearest railway station?
  Alora and Malaga.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  We don't accept pets, exception of guide-dogs for blind or handicapped persons.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Only WiFi in the rooms, but there is a computer with internet at your dispostion if you should it.