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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from 1pm, Check Out before midday. - Is the price per room/apartment or per person?
The price is per room - Is breakfast included in the price and what type of breakfast?
Breakfast is not included - Can we settle the bill on arrival?
Yes, but it better to pay at the check out - Which languages are spoken at the reception?
English, French and Italian - How many floors are there in the building and do you have an elevator (lift) in the building?
We have 2 floors and 2 elevators - Are there quiet, private, romantic rooms?
The rooms are very quiet and modern - Do the rooms/apartments have a terrace/courtyard?
There are some Superior Rooms with balcony. There are also two public courtyards - Do the rooms/apartments have a balcony?
Some of them - Do you have non smoking rooms/apartments?
Yes - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
All the rooms have Flat TV TFT of 23 inches with remote control, Digital Plus offer, with sport and cinema channels. - Is there a telephone with direct dialling in the rooms/apartments?
Yes - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Independent Air conditioning and heating in every room. - Do you have an Internet/E-Mail point in the Property?
• Business Centre in the hall of the hotel, with High Speed free access to Internet (Connection LMDS-2Mb) and last generation personal computers with flat panel TFT of 17 inches. Printer, photocopier and fax services. - Is there a swimming pool? When is it open?
No - Is parking or garage available?
No - Where can we rent a car?
In the hotel, you can ask the Front Desk - Which is the nearest airport?
San Pablo Airport - Do you have a pickup or shuttle service from and to the airport?
No - Which is the nearest bus-stop?
Plaza Nueva 300 Metres - Which is the nearest railway station?
Santa Justa Railway Station, 2 kilometres - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No - Are pets welcome?
Yes - Is there a restaurant in the Property?
No - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes
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