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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from midday, Check Out before midday.
  • Is the price per room/apartment or per person?
    Prices are per room.
  • Is breakfast included in the price and what type of breakfast?
    Yes, buffet breakfast is included in the price.
  • Can we settle the bill on arrival?
    Yes, if you want.
  • Which languages are spoken at the reception?
    Spanish, English, German, Italian and French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 8 floors and 2 elevators.
  • Are there quiet, private, romantic rooms?
    Yes, all of them.
  • Do the rooms/apartments have a terrace/courtyard?
    Yes, there are terraces.
  • Do the rooms/apartments have a balcony?
    Yes, there are terraces.
  • Do you have non smoking rooms/apartments?
    Yes, we do.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there is a satellite TV in every room.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is a direct dialling telephone in every room.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is air conditioning and it is included in the price.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we do.
  • Is there a swimming pool? When is it open?
    Yes, there is a swimming pool and it is open during the whole year.
  • Is parking or garage available?
    Yes, there is a parking available.
  • Where can we rent a car?
    At the reception desk.
  • Which is the nearest airport?
    Palma de Mallorca airport is only 7 kilometres away.
  • Do you have a pickup or shuttle service from and to the airport?
    Yes, this service is available on request and with an extra cost. The city bus from and to the airport in any case stops almost in front of the hotel.
  • Which is the nearest bus-stop?
    50 metres away.
  • Which is the nearest railway station?
    Plaza de Espanya 1 km.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    Yes, there is.
  • Are pets welcome?
    No, sorry.
  • Is there a restaurant in the Property?
    Yes, there is a very nice restaurant.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes, there is wifi Internet connection free of charge.