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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
All accommodations, Check In from midday, Check Out before midday. - Is the price per room/apartment or per person?
Rates are per room per night. - Is breakfast included in the price and what type of breakfast?
Breakfast is not included in the price, but this service is available. - Can we settle the bill on arrival?
You can pay either at yor check in our check out. - Which languages are spoken at the reception?
Spanish, English and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are two floors, but I haven't elevator. Rooms accesible by ground floor access. - Are there quiet, private, romantic rooms?
Rooms are decorate in a functional, modern style, ensuring a comfortable stay. - Do the rooms/apartments have a terrace/courtyard?
We havenīt of this kind of rooms. - Do the rooms/apartments have a balcony?
We havenīt of this kind of rooms. - Do you have non smoking rooms/apartments?
We dispose of non-smoking rooms available on request. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
There aren't internatijonal channels in the rooms, but there is in the cafeteria. - Is there a telephone with direct dialling in the rooms/apartments?
All rooms have direct dial telephones. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
All the rooms are equipped with air conditioned and heating. - Do you have an Internet/E-Mail point in the Property?
In the room you can have Internet via telephone. - Is there a swimming pool? When is it open?
There isnīt a swimming pool. - Is parking or garage available?
It isnīt available. - Where can we rent a car?
At the reception desk we can offer this service. - Which is the nearest airport?
Madrid Barajas is just 20 km from the hotel and perfectly connected by road. - Do you have a pickup or shuttle service from and to the airport?
No, we do not have this service. - Which is the nearest bus-stop?
A bus stop is available just 1 meter away from the hotel (Line 341). - Which is the nearest railway station?
Atocha Renfe (20 km from the hotel). - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
Pets are welcome in our hotel and with extra charge. - Is there a restaurant in the Property?
The hotel has cafeteria and restaurant whith ample schedule of opening and the restaurant combines the most traditional flavors whith the present tendencies,in addition to a grate variety of wines. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes, you can surf the Internet via telephone.
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